New Horizon’s Crisis Center (CC), located in Valley Stream, provides a welcoming, private, safe, and professional environment where children, adolescents, adults, and families may walk in to receive immediate, non-hospital crisis and emergency support 24 hours a day, seven days a week, 365 days a year for behavioral health and/or substance use crises.
The CC also accepts referrals from first responders and community providers for individuals in need of urgent crisis support. Services emphasize seamless connections to a wide range of community-based resources to help individuals and families stabilize and move toward recovery.
In addition to crisis services, New Horizon conveniently offers multiple community-based programs co-located within the same building, including behavioral health, substance use treatment, care management, senior services, developmental disability supports, and peer services—allowing for timely access to ongoing care when needed.